Returns & Exchanges
At TrueFeat, we stand by the performance of our gear and offer a 30-day window for returns or exchanges to ensure you find your perfect fit. All returned items must be in their original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging or a secure mailer and include any relevant packing slips provided by the portal.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse receives and inspects your gear for performance standards, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing